Policies
*****IF THERE IS AN ISSUE WITH YOUR ORDER OR AN ITEM IN YOUR ORDER, YOU MUST CONTACT ARMORED SUPPLY CO NO MORE THAN 24 HOURS FROM THE ORDER BEING MARKED AS DELIVERED! UNFORTUNATELY, DUE TO A VERY VOLATILE PRECIOUS METAL MARKET, I CAN NO LONGER MAKE EXCEPTIONS ON THIS!!!
***ANY ITEM THAT NEEDS REPAIRS OR REPLACEMENT WILL NEED TO BE SENT TO ARMORED SUPPLY CO BEFORE I AM ABLE TO MAKE REPAIRS OR SEND OUT A REPLACEMENT. NO EXCEPTIONS WILL BE MADE ON THIS!
Welcome to Armored Supply Co! Please feel free to have a look around my shop and ask any questions by contacting me via the "contact us" tab!
If you have an idea or special request for an item, please feel free to contact me. I'm always open to custom orders!
My business hours (studio hours) are Monday - Friday from 8am-4pm CST (excluding holidays).
Armored Supply Co. items are hand-forged in my private studio in Texas.
All items in my shop are handcrafted upon purchase, unless otherwise stated. Most items pictured are the first of each design I create. Each piece is unique and may have slight differences than example pictured, which makes each piece just that much more special! As all items are handmade, no two items will ever be exactly identical.
© Armored Supply Co. All Rights Reserved.
The artist reserves all rights to designs, images, and item descriptions.
BY PURCHASING FROM ARMORED SUPPLY CO, YOU AGREE TO THE ARMORED SUPPLY CO POLICIES.
**** I cannot guarantee any order by any certain date due to my order production wait time. I make each item at the time it is ordered. Most items in my shop are not ready-to-ship and are not made prior to ordering, unless specified in the listing. I make each item by hand and am a one-person business. That is why the wait time is a bit long. The handmade jewelry making process is a long one and requires several steps. This is what gives each piece its uniqueness!
NOTICE::: Due to the quickly changing precious metal prices, I can only guarantee price quotes on custom items for 48 hours! Please understand that I always keep my prices as affordable as possible. However, the prices for silver and gold have skyrocketed since 2020 and continue to go up.
I don't accept returns or exchanges but please contact me if you have any
problems with your order.
***NOTE: If a mistake has been made on my part, the customer must contact me via email regarding exchanges within 24 HOURS of the tracking showing the package as being delivered. Please email me at info@armoredsupply.com
If customer provides wrong information (such as a wrong ring size) and needs the item resized, I MAY be able to resize the item (repair fee applies). For example: If customer orders a ring and orders the wrong ring size and wants it resized, the customer will have to pay an additional fee to Armored Supply Co to resize since the mistake was made on the customer's part. Please contact Armored Supply Co to get specific resizing fee pricing.
*Price for resizing fees will depend on the item. Some items can't be resized due to the process of how they are made and must be remade, so the price for certain resizing will be full price*
NOTE: Armored Supply Co will NOT be held responsible for packages that are delayed, returned, lost, or stolen during transit. Once the package leaves my hands, I have absolutely no control over it. Customer will have to contact the United States Postal Service to ask about any possible reimbursement on their part. USPS can be contacted at 1-800-275-8777. Adding shipping insurance when purchasing your order is HIGHLY RECOMMENDED!